The Phoenix is a classic shaped boot with elasticised sides for extra comfort - each boot is carefully handmade with carved leather detailing on toe and heel, giving each boot a unique and vintage look once worn in - the carved detailing a work of art.
All of our boots are made to order as to not overproduce, please allow 5-10 days for your order to be made before express shipped.
If you are usually between sizes or would love some help to select the best size for you, please email firstname.lastname@example.org Kindly try on your new shoes indoors to ensure they are the correct size, before wearing outdoors.
For orders placed in Australia, where your item is in stock, your order will be sent express from our Sydney Head Office, via Australia Post for a flat rate of $12. For orders placed before 10am AEDT, we endeavour to have these processed and shipped within the same business day.
International orders are sent via DHL registered express post for a flat rate of $29, sent from our Indonesian Head Office, and can be shipped to a residential or commercial postal addressonly- we are unable to ship to a PO BOX.
We allow a 14-day return period from receipt of your order to be eligible for a store credit note only, valid for 12 months from date of issue – where we are not contacted within 10 days of your items being delivered to your designated address we are unable to provide exchange of items for credit.