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Please refer to our detailed here. If you are usually between sizes or would love some help to select the best size for you, please email hello@thebalitailor.com
For orders placed in Australia, where your item is in stock, your order will be sent express from our Sydney Head Office, via Australia Post for a flat rate of $14. For orders placed before 10am AEDT, we endeavour to have these processed and shipped within the same business day.
International orders are sent via DHL registered express post for a flat rate of $49, sent from our Indonesian Head Office, and can be shipped to a residential or commercial postal address only - we are unable to ship to a PO BOX. Please note all international orders (outside of AUS & NZ) are made to order. Please allow an additional 5-7 days for your order to be made by our tailors.
For AUS & NZ orders we allow a 14-day return period from receipt of your order to be eligible for a store credit note only, valid for 12 months from date of issue – where we are not contacted within 10 days of your items being delivered to your designated address we are unable to provide exchange of items for credit. For international orders (anywhere outside of AUS & NZ), we do not accept returns for store credit or refund unless the product is deemed faulty.
