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FAQ's

What is The Bali Tailor loyalty?
The Bali Tailor Loyalty is our exclusive members program designed to reward you, our customers.
How does it work?
Earn points by making purchases, creating an account and so much more. We will then reward you with discounts and exclusive member only offers.
How do I join?
Create an account here.
How do I earn points?
There are so many ways to earn loyalty points!
Become a member | 100 points
Join our newsletter | 50 points
Make a purchase | $1 spent = 1 point
Celebrate your birthday | 200 points
Follow us on Instagram | 15 points Refer a friend | 200 points
How do I redeem my points?
Redeem your points at checkout when placing your next order….
(Lack of Color reference) Redeem points at checkout: You can redeem your points on any purchase. If you are logged in to your account, the option will appear at checkout to redeem points on your order, starting at $5 = 150 points. Click redeem and the discount will be automatically applied to your order.
$15, $20, $25 vouchers: You will have rewards available to you each time you are in a new tier. These will be shown in your loyalty rewards, click “GET REWARD” then “REDEEM” and copy and paste the code at checkout to redeem your voucher. These vouchers are redeemable at any time, as long as you have enough points to redeem.
Please note, loyalty points cannot be redeemed in conjunction with any other discounts or promotions.
Will my points expire?
Your points will expire 12 months after they are rewarded to you.
Where do I find how many points I have?
Simply log in to our Loyalty account to view your points balance.
Something else?
If you have a question we haven’t answered, please reach out to our customer care team at hello@thebalitailor.com and we will get back to you right away.